Shipping Policy
This Shipping Policy outlines how R3GEN Biotech Labs processes orders, handles delivery responsibility, and packages products for transit.
Order Processing
All orders are processed within 1-2 business days after confirmation.
Orders placed outside of business hours, on weekends, or on holidays will be processed on the next business day.
Shipping Methods
We provide secure packaging and tracked shipping on all orders.
Shipping times may vary depending on destination and carrier conditions.
Delivery Responsibility
Once an order has been transferred to the shipping carrier, R3GEN Biotech Labs is not responsible for:
- Carrier delays
- Lost or stolen packages
- Delivery issues caused by incorrect address entry
Orders marked as “delivered” by the carrier are considered fulfilled.
Address Accuracy
Customers are responsible for ensuring all shipping information is accurate at checkout.
We are not responsible for delays or losses resulting from incorrect or incomplete addresses.
Product Handling Notice
All products are handled and packaged in accordance with internal quality standards to maintain integrity during transit.
Research Use Notice
All products are supplied strictly for laboratory research and analytical use only.
They are not intended for human or veterinary use, and not for diagnostic or therapeutic purposes.
Need help with a shipment or delivery question?
Contact R3GEN Biotech Labs with your order number and shipping question, and our team will help review the details.
For laboratory research use only. Not for human or veterinary use. Not for diagnostic or therapeutic purpose
